AI TrackScore Reputation

A new agency service line:
AI reputation monitoring.

Add your clients, watch every week what AI engines say about them, and deliver white-label reports ready to present. A new recurring premium line in your agency catalogue, without building the tooling yourself.

Built for SEO, marketing and PR agencies that add AI reputation to their offering

Full AI coverage

10 AI engines and search surfaces supported

AI TrackScore covers the leading conversational engines and AI Search surfaces: ChatGPT, Claude, Le Chat, Perplexity, Google Gemini, Grok, DeepSeek, Google AI Overviews, Google AI Mode and Microsoft Copilot. Your reports show the engines actually executed for each scan.

Direct LLM engines
ChatGPTClaudeLe ChatPerplexityGoogle GeminiGrokDeepSeek
AI Search surfaces
Google AI OverviewsGoogle AI ModeMicrosoft Copilot
10moteurs & surfaces IA · LLM directs + AI Search

Coverage supported by the platform. The engines actually executed depend on your plan, configuration and each scan, only those appear in your dashboards and reports.

The invisible influence channel

Your clients are already being judged by AI. Neither they nor you can see it.

When a prospect, journalist, candidate or potential investor asks ChatGPT "tell me about [client]", the answer shapes their perception. But it's not indexed, not measured and not flagged by the SEO or PR tools your agency already runs.

Multi

AI engines to monitor in parallel

0

traditional PR tool covers them

24/7

they answer without you knowing

Real use cases

Five risks only equipped agencies detect for their clients.

Negative hallucination

An AI invents an unfavorable fact about your brand, a missing feature, an event that never happened, false financial data. Surfaced at scale, with no correction path back to the model provider.

Resurfaced controversy

A past crisis you considered closed gets resurfaced as a "notable fact" in AI answers, because the models haven't integrated your retraction or the resolution of the matter.

Unfavorable comparison

When a user asks "X vs Y", AI engines produce a structured comparison. If your arguments aren't represented, the competitor narrative becomes the default answer.

False executive information

CEO, founder, executive: AI engines produce biographies and summaries. An error, false attribution or confusion can durably affect the personal reputation of an exposed leader.

Generated negative sentiment

Beyond facts, AI engines produce sentiment. A brand can be cited factually but with systematically unfavorable wording, a critical weak signal to detect early.

What Reputation does

AI brand monitoring & narrative intelligence.

Infrastructure built for continuous brand monitoring across the major generative engines, with the operational tooling PR and crisis comms teams need.

Continuous multi-LLM monitoring

Scheduled scans (weekly / 3× weekly / daily) across ChatGPT, Claude, Gemini, Perplexity, Le Chat. Smart LLM cache to optimize cost.

Negative mention detection

Automatic classification of mentions by sentiment (positive / neutral / negative) with confidence scoring and key-claim extraction.

Hallucination & misinformation flagging

Cross-checking across engines and against your official site to flag AI claims that aren't factual or that contradict your official sources.

Sentiment analysis with history

Sentiment evolution over time, by engine, by prompt category. Detect early inflections, well before they reach the press.

Competitive narrative comparison

Track AI-generated "X vs Y" narratives. See which competitive arguments are recognized and which fail to land.

Multi-channel alerts

Email, Slack, Microsoft Teams and custom webhook. Configurable severity threshold. Real-time, daily or weekly digest depending on context.

Actionable reports

Executive PDF reports ready to present in C-suite reviews, with corrective action recommendations prioritized by effort/impact.

White-label client reporting

Deliver reputation findings through branded executive reports and a secure client portal, under your own domain and email, in your client's language (FR, EN, ES, DE, IT).

Community & forum signals

Complement AI-engine monitoring with mentions surfaced from communities and forums, to enrich the reputation picture you present to clients.

Built for

Agencies that want to sell AI reputation as a new service line.

SEO & GEO agencies

Already tracking your clients' AI visibility? Add the reputation layer: sentiment, hallucinations, competitor narratives, a natural value-add on the same account.

PR & communications agencies

Add a measurable service line to your offering: AI reputation monitoring for your existing clients, delivered with white-label monthly reports and triaged alerts.

Crisis & e-reputation agencies

Detect AI narrative inflections before they hit the press. Embed Reputation into the war room and crisis playbooks you ship to your clients.

Brands with in-house brand teams

For brand leadership that runs AI reputation internally: a self-served dashboard, scheduled scans and multi-channel alerts, no reseller needed.

How it works

From onboarding to actionable alert.

01

Map your brand surface

Main brand, executives, key products, direct competitors. 15-minute guided onboarding.

02

Continuous automated monitoring

Reputation-oriented prompts are generated and run across the configured AI engines at the cadence of your plan.

03

Scoring & prioritized alerts

Sentiment, hallucinations and risks are scored and deduplicated. Only findings above your threshold trigger an alert.

04

Reports & action playbooks

Monthly executive report + concrete recommendations: what content to publish, which sources to reinforce, which fact-checks to request.

Sample report

What your team receives every month.

AI Reputation Monitor · April 2026

Sample brand · Pro plan

Reputation Score

72/100

↓ 4 pts vs March 2026

Positive mentions

63%

ChatGPT, Gemini

Hallucinations detected

4

2 critical, 2 to monitor

Open findings

9

3 high, 6 medium

Priority findings

  • Claude wrongly attributes a product recall to your brand
  • Perplexity cites an outdated study in your category
  • Gemini compares your offering unfavorably to a direct competitor

Recommended actions

  • Publish an official fact-check on the product recall
  • Update the competitor comparison page
  • Submit a structured correction to Perplexity

Executive PDF report, generated by AI TrackScore Reputation

Pricing

Three Reputation plans, plus an Enterprise option on quote.

Reputation subscriptions are billed in euros, with no commitment, and can be cancelled anytime from your Stripe portal. Activate the right plan from your dashboard after signing up.

Reputation Starter

499/month

Start monitoring a single brand across AI engines.

What's included

  • 1 monitored brands
  • 3 competitors per brand
  • 3 AI engines
  • 1 scans per week
  • 2 user seats
  • 30 days of history
  • Alerts: Email
  • White-label not included
Start with Starter
Recommended

Reputation Pro

1,499/month

Track multiple brands with multi-channel alerts.

What's included

  • 3 monitored brands
  • 5 competitors per brand
  • 5 AI engines
  • 3 scans per week
  • 5 user seats
  • 90 days of history
  • Alerts: Email + Slack
  • White-label not included
Choose Pro

Reputation Agency

4,999/month

For agencies reselling Reputation as a recurring service.

What's included

  • 10 monitored brands
  • 10 competitors per brand
  • 5 AI engines
  • 7 scans per week
  • 15 user seats
  • 365 days of history
  • Alerts: Email + Slack + Teams + Webhook
  • White-label included
Choose Agency

Reputation Enterprise

On quote

Extended scope, SLA, SSO, dedicated support.

  • · 25+ monitored brands
  • · All engines + Bing Chat / Grok / regional extensions
  • · Near real-time scans (crisis mode)
  • · Contractual SLA, SSO, custom retention
  • · Dedicated Customer Success
Talk to sales

Starter / Pro / Agency plans are self-service from your dashboard after signing up. Stripe Checkout, EUR, no commitment.

All prices exclude applicable VAT. Add-ons available from the Stripe portal once subscribed.

Frequently asked questions

How do you compare to Brandwatch, Onclusive or Meltwater?

These platforms excel at traditional media and social listening. Reputation is complementary: we specifically cover the generative AI layer (ChatGPT, Claude, Gemini, Perplexity, Le Chat) that these tools don't yet monitor in depth. Both tool categories coexist in a modern brand monitoring stack.

What is the scan frequency?

Depending on the plan: weekly (Starter), 3× per week (Pro), daily (Agency), near real-time every 30 minutes in crisis mode (Enterprise, on quote). Cadence is configurable per brand.

Do you cover Bing Chat, Grok or other engines?

The baseline can include engines such as ChatGPT, Claude, Gemini, Perplexity or Le Chat depending on configuration. Extension to Bing Chat, Grok or regional engines is available on Enterprise plans. We add new engines regularly based on client demand.

What do you actually do when you detect a hallucination?

We extract it with exact sources and context, classify it by severity, generate a prioritized alert, and propose a corrective action (fact-check to publish, source to reinforce, correction to submit to the engine). The final action stays under your control.

Do you offer an SLA?

On Pro and Agency plans, we commit to 99% platform availability. On Enterprise, we offer custom contractual SLAs (alert response time, 24/7 support, crisis escalation).

How do you ensure confidentiality of monitored brands?

Each account is strictly isolated. Prompts sent to AI engines contain only public questions anyone could ask. We never reveal that a brand is under monitoring.

How does it integrate into our existing PR workflows?

Slack and Teams alerts on your dedicated channels, configurable webhook to any internal tool, CSV/JSON export of findings. A REST API is available from Pro onwards for custom integrations.

How many brands can be monitored per account?

Starter: 1 brand · Pro: 3 brands · Agency: 10 brands · Enterprise: 25+. The "extra brand" add-on lets you add brands individually on every plan.

Can I deliver reputation reports under my own brand?

Yes. On agency workflows, executive reports and the client portal can be fully white-labeled, your logo, your domain, your email sender, and presented in French, English, Spanish, German or Italian.

See what AI says about your brand.

30 minutes with our team to map your AI exposure, identify your first alerts and propose an action plan, no commitment.

24h response · Personalized demo on your brand